With our low-code/no-code platform we already lowered the barrier to building software for industrial clients. Add AI, and the promise gets even bigger - faster app creation, smarter automation, less friction. So we shipped it. Into a real product. With real users. AI has given pro-code engineers a massive speed boost. But can that same boost be replicated for citizen developers who don't write code? This talk shares the honest lessons-learnt from trying - what it took to enable the approach, what users actually experienced, and what it meant for the product. You'll see what it takes to introduce generative AI into a real product: the challenges, the surprises, and the measures we took to meaningfully improve the experience - without breaking the bank.